Frequently Asked Questions
Everything you need to know about your Magnum gear.
Does Magnum Boots Canada offer free shipping?
Yes, we offer free standard shipping on all Canadian orders over $150. For orders below this amount, a flat-rate shipping fee is applied at checkout.
What is your return policy for footwear?
We offer a 30-day return policy for all unworn boots in their original packaging. Please ensure the tags are attached and the soles show no signs of outdoor wear.
Are Magnum boots covered by a warranty?
All Magnum boots purchased through our official Canadian store come with a 6-month limited warranty against manufacturing defects and workmanship issues.
How do I find the right size for my tactical boots?
Magnum boots generally fit true to size. We recommend ordering your standard athletic shoe size. If you are between sizes or wear thick tactical socks, we suggest sizing up by half a size.
Do you offer professional discounts for first responders?
Yes, we are proud to support our community. Verified law enforcement, EMS, and fire department personnel are eligible for a professional discount. Please contact our support team to verify your credentials.
Are your boots waterproof?
Many of our models feature Ion-mask technology or waterproof breathable membranes. Please check the specific product description for the 'Waterproof' icon to ensure the model meets your requirements.